FAQ
After you treated my home, why do I still see insects on my home?

There are a variety of factors that may be taking place if you are seeing insects after a treatment is applied. First, we always ask to be patient and allow the insects time to land and cross over the applied areas. It can take 30 days after an application to see a difference in insect activity. Another factor that could be taking place is if there is a cedar shake roof, cedar siding, or a wooden deck in need of a staining or fresh coat of paint. Any places that have exposed dried-out wood will attract wasps to that area. Wasps use the dried-up wood to create their nesting material by chewing on it. Carpenter ants will also continue to be attracted to any decks if there are boards that are water-damaged. Some other factors would be whether the home is located in a high-insect pressure area. This would include being in a wooded environment or near a body of water like a lake, marsh, pond, etc. Homes like this may require multiple treatments to consistently apply a preventive barrier to stay ahead of the insect’s life cycle before they hatch and mate again. Consistency is key when trying to stay preventative. If none of these factors apply to your service please give us a call and we will be happy to answer any of your questions or concerns. 🙂

What warranty do you provide for a mouse service?

Our warranties include a full 2-year warranty or variations of 2-visit 2-year warranties. Our mouse service warranty is dependent on the limitations found during a mouse inspection. Limitations prevent us from sealing up 100% of the structure. Some examples include; low decks, 3-season porches, foam covering up the foundation, and steep-pitched roofs. If we find any limitations we provide every customer with at least 2 free services for 2 years. These services are only necessary if the customer is still catching mice 30 days after their seal-up is completed. If no limitations are found we offer a full 2-year warranty meaning the customer can call us anytime they are seeing mice for 2 years. Call with any questions regarding renewing a warranty.

How long does it take for the insects to die after a treatment is completed?

We provide a variety of different insect treatments. Our general insect service is the most common. It is designed to protect your home from spiders, wasps, centipedes, and moisture pests and kills any insects that come in contact with the product. It takes around 30-45 minutes for an insect to die after crossing over any applied areas. This kills them before they make their way inside and also kills the insects that move out of the structure to feed, mate or build nests.

What insects are affected after an exterior insect treatment application?

When we treat any home on the exterior if we are focusing on spiders this treatment will also be effective in exterminating wasps, centipedes, moisture pests, and any other flying insect that may land on the home. Ants are the only pest that requires a specific product that will only be effective in exterminating an ant colony inside or outside a home.

Does rain effect your insect spray services?

All of the products we use on the exterior of the home to kill insects take up to 1-hour to dry. Once they are dry they will not be able to be washed off by the rain. We reschedule appointments while it’s raining, but if the product has an hour to dry, it will still effectively kill any insects that cross over the treated areas even if it rains on the same day. Each product we use will stay affective for up to 2 months after an application.

What is the difference between vole and mole damage?

Voles and moles can both cause significant damage to a lawn. The key differences are that moles dig underground tunnels while voles eat grass roots and trees and shrubs’ bark above the ground. Earthworms make up close to 90% of a mole’s diet. In the winter moles spend most of their time in their underground den below the frost line and will only start causing lawn damage in the spring and summer, especially after rain. The wet soil forces the worms to start making their way up to the surface and the moles will follow. Voles on the other hand stay active all winter destroying the lawn below the snow. They dig tunnels inside the snow and use leaf litter as a source of insulation.

Vole damage vs Mole damage
Why don’t store bought products work in exterminating wasp nests?

Dealing with wasp nests can be a tricky and dangerous undertaking. But store-bought wasp killer products often have little effect on one particular kind of wasp nest. If you can’t physically see the wasp nest structure store-bought products will not be effective. This includes ground nests, nests in retaining walls, trees, foundations, etc. The store-bought products will not be able to reach deep enough into the nest to affect the Queen. The only wasps that will be affected are the workers that fly in and out of the nest. Our professional-grade products keep the wasps alive long enough to carry the product deep inside the nest. Once inside it spreads to the entire colony killing the Queen in the process. This can take between 14-30 days depending on the size of the nest.

Yellow Jackets in Bloomington Minnesota
How much does an insect prevention plan cost?

The cost of an insect prevention plan varies from home to home. The larger the home is the more product we need to use. During each service, we apply a barrier around the home to kill bugs before they get inside or build any nests or webs on the exterior. The quote for the home is the cost of a single service. We schedule 4 services starting in the spring and ending in the fall. We charge for each service individually after they are completed.

Click the link to learn more about our Insect Prevention Plan

Do you spray for bugs in the winter?

Yes and No. We don’t apply exterior treatments in the winter because all the bugs outside are either dead or in their dormant state. We provided interior treatments for insects such as; ants, spiders, centipedes, and a variety of moisture insects. Check our moisture pest page to learn more about what types of insects are considered moisture pests. In the winter it is also common to find fall insects such as boxelder bugs or stink bugs roaming around. Unfortunately, a majority of these insects are hidden behind walls or in the attic hibernating until spring. It would be impossible for us to conduct an effective interior treatment because most of the insects will never come in contact with our product. To effectively treat stink bugs and boxelder bugs we provide an exterior service conducted in the fall. During this service, we apply a product on the exterior of the home that will kill the insects before they get inside.

Do I have to do an interior treatment to kill the insects in my home?

No, an interior treatment is not necessary. Exterior treatments will always be the most effective solution for fixing any insect issue. All the insects that are in your home come in from the outside. Almost all insects need to breed, lay their eggs, and feed outside in nature. This means they are going to be moving in and out of the structure multiple times throughout the warmer months. By only applying a treatment on the exterior all the insects that are moving in and out of the home will come in contact with our product and die. We also use a product that will stay effective for up to 2 months so the home will continue killing any insects that land on the home during that time.

Do your outdoor mouse bait stations affect larger animals?

No, The bait we place outside around businesses and homes is enclosed inside plastic bait stations and staked to the ground. These stations are used to keep any pets and larger animals from gaining access to the bait inside. On occasion, smaller-sized squirrels and chipmunks may get inside. The mice that eat the bait and die off in nature only ate enough bait to kill a mouse. If another scavenging animal finds the dead mouse that animal would be consuming the same amount of bait which would not be enough to kill anything larger than a mouse. These predator animals also hunt throughout a large territory that expands much farther out than just your house. Your house alone will make up a very small percentage of their overall diet if any at all. Most predator animals would prefer to eat a living animal rather than a cold decomposing mouse carcass.

Outdoor Rodent Management Plan
What is the difference between a vole and a mouse?

Mice and voles are both close to being identical in size and shape. Although voles tails are noticeably shorter. The key differences between the two species are mostly in their behavior. Mice are drawn to living inside man-made structures in the winter. Voles prefer to live outside all year and will use leaf litter and snow cover as insulation to keep warm. Mice are nocturnal and voles can be found scurrying around in the yard during all times of the day. They are mostly found living in retaining walls and under thick foliage. Voles eat the roots of blades of grass and bark causing damage to many homeowners’ lawns and plants. Mice prefer to eat seeds and nuts from trees as well as a variety of human and pet food.

Do all ticks carry Lyme disease?

No, not every tick carries the Lyme disease bacteria. Ticks only pick up the disease if their host animal has it. Most ticks only live on 3 hosts in their lifetime. If none of the animals they attach themselves to have it then the tick will not pick up the bacteria. It varies by state by how many ticks carry the disease. In Minnesota, the black-legged tick or deer tick is the only tick that carries the bacteria. 1 in 3 adult deer ticks have it and 1 in 5 nymphs. To help identify what a deer tick looks like visit our Tick Page

To learn more about Lyme disease in Minnesota click the link to the Minnesota Department of Health

Do Carpenter Ants Eat Wood?

Carpenter ants do not eat wood to survive like termites. Carpenter ants only chew through wood meaning they never digest it. The wood they chew is moist and soft making it easy for them to chew tunnels and galleries. The wood is often water-damaged or rotting. The narrow tunnels they make are used to store their eggs, larvae, and food. The queen ant and 90% of the worker ants also spend their entire lives inside the wood. Only around 10% of the ants in the colony leave the nest to forage for food. Structural damage caused by carpenter ants is less severe than termite damage. The water seeping into the wood that is attracting the ants will often cause significant structural damage faster than the ants.

What is the difference between a termite and carpenter ant?

Carpenter ants are often misidentified as termites. Termites have rectangular-shaped bodies while carpenter ants’ bodies are unevenly shaped. Comparable to the number 8. Carpenter ants vary between all-black or reddish-black. Termites are lighter in color and are either white or light brown. Winged termites have 4 symmetrical wings that are all the same size while carpenter ant’s wings vary in size with 2 large symmetrical wings and 2 small symmetrical wings. Both insects also have different-sized antennas. Carpenter ant’s antennas are elbowed or bent while termites have short straight antennas. Termites are extremely rare to find in states as far North as Minnesota. If termites are spotted it’s often because they hitchhiked their way from another state.

What happens to the mice inside the home after all the holes outside are sealed?

We provide snap traps for all our customers who decide to move forward with our signature mouse seal-up service. These snap traps will be strategically placed by our technicians inside the home. During this process, we will also demonstrate to all our customers how to operate the traps so that they can be checked and reused to catch more mice. It will take 30 days after the home is sealed to catch the remainder of the mice inside.

Do you knock down spider webs?

Yes! Each of our spider services start with a web knock down around the exterior of the property. But we do have to disclose that we are not a cleaning service! We do not carry power sprayers and can only reach as high as our extension pulls will go (20-25 feet). If a home has a substantial amount of cob webs we would recommend having the home power sprayed first. Our product will then kill all the spiders before they can build any new cob webs.

How are mice getting inside my home?

Read our blog to learn about some of the most common entry points that mice use to get inside! Click Here

How much does your mouse service cost?

The cost of our mouse seal-up service varies from home to home. Each house is built differently than the next. For this reason, it’s impossible to give out an exact price without inspecting the exterior of the home first. Please call us to set up an appointment if you want to learn more.

Do your insect sprays harm pets or kids?

Kids and pets are safe to enjoy their homes after we apply any treatment. We only ask that kids and pets stay off any sprayed areas for an hour to let the product dry. Touching a sprayed surface while it is still wet may irritate the skin. Use cold water and soap to wash off any body parts that come in contact with our product while it is still wet. We also recommend putting any outdoor pet bowls, toys, and edible plants inside or 10 feet away from the home before any treatment is applied.

Do interior treatments cost extra if I have an Insect Prevention Plan (IPP)?

Nope! Interior treatments are included in the price for all IPP members. Interior treatments are not effective in keeping new insects from entering the home. That is why exterior treatments will always be the more effective treatment. Interior treatments only help exterminate the population of insects that are inside while the exterior treatment helps with exterminating both. The product used inside will stay effective for a longer period because it will not be battling any of the outdoor elements. We recommend if a home needs an interior treatment one treatment a year is all you need.

How many treatments are included in the Insect Prevention Plan (IPP)?

The simple answer is unlimited! We schedule 4 treatments for each of our IPP customers. Each treatment uses a product that stays effective for 2 months. If any new insect issues arise in between our scheduled treatments (such as a wasp nest) we will schedule to come back for another service free of charge!

Why are centipedes inside my home?

Centipedes are a common insect found inside basements in Minnesota. They are prone to dehydration and need moisture to stay alive. Basements are the most moisture-prone area in any home. Centipedes also survive by eating other insects. If your home has another insect problem this will also attract centipedes. Some easy solutions would be to first look for any water leaks in the basement. Another tip would be to invest in a good dehumidifier and have it consistently running in any unfinished rooms.

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